Category Archives: quality

The Importance of using Data in making better Decision.

Please take a look at the following two minute video. It’s a good introduction to my stories about the use of data in the workplace. Another experience I like to use as an example in measuring the process and improving … Continue reading

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Everything is Part of a Process/System and the 85/15 Rule

Deming shared with us that week his 14 points to help the United States businesses “Out of the Crisis.” His point number 5 is “Improve constantly and forever every process for planning, production and service.” It was this point which … Continue reading

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